Effective Date: August 20, 2025

Neo Beauty LLC DBA Neo Aesthetics and Medical International Academy (“Neo Aesthetics,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. Our website is neobeautyschool.com (the “Site”). By using the Site or providing information to us, you agree to this Policy and any related terms posted on the Site. If you do not agree, please do not use the Site.

1) Who We Are & How to Reach Us

Neo Beauty LLC DBA Neo Aesthetics and Medical International Academy
1920 E Hallandale Beach Blvd, Offices 503 & 505, Hallandale Beach, FL 33009, USA
Phone: (754) 888-4360
Email: info@neobeautyschool.com, neobeautyllc@gmail.com

2) Information We Collect

A. Information You Provide

We collect information you submit directly to us, for example when you complete a form, request information, enroll or make a purchase, communicate with us, or subscribe to messages. This may include: name, postal address, email address, phone number, preferred start dates, program interests, prior education details, questions or messages, and—if you make a payment— limited billing details that are processed by our payment processor.

B. Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect device and usage information using cookies, pixels, logs, and similar technologies. This may include IP address, device/browser type, operating system, pages viewed, links clicked, referral/exit pages, and approximate location derived from your IP. You can control some cookies via your browser settings.

C. Information from Other Sources

We may receive information about you from trusted third parties (e.g., advertising platforms, analytics providers, lead form services, social media, or data enrichment tools) to update or supplement the information we hold and to improve our services and outreach.

3) How We Use Information

To respond to inquiries, provide program information, and deliver student support.
To process applications, enrollments, payments, and schedule/appointment requests.
To send transactional communications (confirmations, reminders, service notices).
With your additional permission, to send marketing messages about programs, events, and offers.
To operate, analyze, secure, and improve the Site and our services.
To personalize content and measure the effectiveness of our marketing.
To comply with legal obligations and enforce our terms.

4) Communications: Phone Calls, SMS/Text Messages, and Email

If you provide your phone number and/or email address in connection with an inquiry or enrollment, you agree that we may contact you about that request by phone call, SMS/text, and email. Message & data rates may apply for SMS. Reply STOP to opt out of texts and HELP for help. We will not send marketing messages unless you give separate, express permission (e.g., selecting a marketing checkbox). Consent is not a condition of purchase.

Mobile Messaging Program Terms (SMS)

By opting in to marketing texts, you agree to receive recurring automated promotional and/or transactional SMS at the number you provided. Message frequency varies. Message & data rates may apply. To opt out, reply STOP. For assistance, reply HELP or email info@neobeautyschool.com. Mobile carriers are not liable for delayed or undelivered messages.

Vendors Used for Messaging

We use Twilio (SMS/voice), Google Voice (calling/SMS), and Brevo (email) to send and manage communications. These processors receive only the minimum information needed to deliver messages on our behalf and must protect it per their agreements with us.

5) Cookies

We use essential and functional cookies to operate this Site (which runs on WordPress). Cookies are small files stored on your device to help the Site work properly and to remember your preferences.

Comment cookies: If you leave a comment on our Site you may opt in to saving your name, email address, and website in cookies. This is for your convenience so you do not have to fill in your details again when you leave another comment. These cookies last for one year.
Temporary cookie on login page: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
Login & preferences cookies: When you log in, we set cookies to save your login information and screen display choices. Login cookies last two days; screen options cookies last one year. If you select “Remember Me,” your login persists for two weeks. If you log out, login cookies are removed.
Editor cookie: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

You can control cookies via your browser settings. Blocking cookies may affect how the Site functions.

6) How We Share Information

Service providers/Processors. Companies that help us run our operations (hosting, analytics, communications, CRM, payment processing, support). This includes Twilio, Google Voice, and Brevo for messaging.
Business operations. Within our company and with advisors (auditors, legal counsel) as needed.
Legal and safety. To comply with law, lawful requests, or to protect rights, safety, and security.
Business transfers. In connection with a merger, acquisition, reorganization, or sale of assets.
Aggregated/De-identified data. We may share insights that do not identify individuals.
With your direction or consent. For example, when you ask us to share information with a partner.

7) Your Choices

SMS: Reply STOP to opt out, HELP for help.
Email: Use the Unsubscribe link in any marketing email.
Calls: Tell our team member during the call or email info@neobeautyschool.com.
Cookies: Manage cookie preferences through your browser settings.

8) Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9) Data Retention & Location

We keep personal information for as long as reasonably necessary to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements, then delete or de-identify it. Data may be stored in the United States and subject to U.S. law.

10) Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

11) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact info@neobeautyschool.com. We do not sell personal information as defined by applicable law. If our practices change, we will update this Policy.

12) Third-Party Links & Social Media

The Site may link to third-party websites or include third-party plug-ins. We are not responsible for the privacy practices of those third parties. Please review their policies.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above shows when it was last revised. Material changes will be posted on the Site, and your continued use means you accept the updated Policy.

14) Contact Us

Neo Beauty LLC DBA Neo Aesthetics and Medical International Academy
1920 E Hallandale Beach Blvd, Offices 503 & 505
Hallandale Beach, FL 33009, USA
Phone: (754) 888-4360
Email: info@neobeautyschool.com, neobeautyllc@gmail.com